How to Claim

We are sorry that you have experienced a problem with your Orion cylinder lock

If you registered your lock with us within 28 days of purchase, you may be able to make a claim. In order for us to process your claim, please fill in the details below and on the next page and submit the form, along with the requested images/files via the website.

Please ensure that you fill in the details exactly as they appear on your guarantee certificate

Claim Now
In the event of an out of hours emergency,
please click here to contact a recommended Lockfit locksmith  
or call Lockfit on 0800 210 1010.
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