What is the proteQ10 guarantee for the greenteQ Orion lock?

The proteQ10 guarantee is a 10-year security guarantee offered with the greenteQ Orion cylinder lock. It provides two key assurances: firstly, that the lock will not allow forced entry via the snapping and removal method, and secondly, a financial compensation of £2000 should a burglary occur within the 10-year period as a direct result of the Orion lock snapping.

What does the greenteQ Orion lock protect against?

The greenteQ Orion lock is specifically designed to protect against common burglary methods, including lock snapping. It meets the British Standards Kitemark TS007 and has achieved a 3-star rating, indicating its high level of security against such attacks.

What is the ‘snap and remove’ method of burglary?

The ‘snap and remove’ method refers to a technique where burglars forcibly snap a cylinder lock and then remove it, allowing them to bypass the locking mechanism and gain entry. The greenteQ Orion lock is specifically designed to resist this type of attack.

How long is the proteQ10 guarantee valid?

The proteQ10 guarantee is valid for a period of 10 years from the date of purchase, provided it is activated within 28 days of installation.

How do I activate the proteQ10 guarantee?

To activate the 10-year proteQ10 guarantee, you need to submit the required form below within 28 days of installation.

What is the Key Security Scheme and how does it work?

The Key Security Scheme is a built-in feature of the proteQ10 guarantee. When activating the guarantee, you are asked to set a password. This password is required to order additional keys, providing an added layer of security against unauthorised key duplication.

Where can I purchase additional keys for my greenteQ Orion lock?

Additional keys for your greenteQ Orion lock can be purchased online from our partners. Remember you will require your password set during guarantee activation to order any replacement keys. You can log in to your account to view your keys and manage the key security passwords.

If you have any further questions regarding our greenteQ Orion lock and our proteQ10 guarantee, please contact our friendly team on 01634 558 553 or customerservice@vbhgb.com.